Cancel online. Keep access to the paid date.
This page explains monthly renewal, cancellation and when product access ends.
When billing starts
The first payment is taken when Stripe Checkout is completed. The selected plan renews monthly until cancelled.
Cancellation
You can cancel at any time through Membership → Manage billing. Cancellation is normally scheduled for the end of the current paid billing period, and access remains available until the date shown in Stripe. There is no cancellation fee.
After cancellation takes effect
Paid product access ends when the current paid period finishes. Stored data remains in the account until you delete it or submit a deletion request.
Payments
Payments are non-refundable once access begins, except where a refund or another remedy is required by applicable law. This does not limit statutory rights relating to duplicate charges, incorrect billing, faulty services or other mandatory consumer protections.
Billing problems
Email support@fraprophq.com from the address attached to the account. Include the charge date and a short explanation. Never send full card details or passwords.
Company
FRA Prop HQ is a trading name of Fraheat Ltd, registered in Scotland under company number SC812220. Registered office: 31 Swift Brae, Livingston, Scotland, EH54 6GY.
Cancel online through Manage billing or contact support from your registered email.
Futures and forex trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing one's financial security or lifestyle. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results.
HYPOTHETICAL PERFORMANCE RESULTS HAVE MANY INHERENT LIMITATIONS, SOME OF WHICH ARE DESCRIBED BELOW. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFITS OR LOSSES SIMILAR TO THOSE SHOWN; IN FACT, THERE ARE FREQUENTLY SHARP DIFFERENCES BETWEEN HYPOTHETICAL PERFORMANCE RESULTS AND THE ACTUAL RESULTS SUBSEQUENTLY ACHIEVED BY ANY PARTICULAR TRADING PROGRAM. ONE OF THE LIMITATIONS OF HYPOTHETICAL PERFORMANCE RESULTS IS THAT THEY ARE GENERALLY PREPARED WITH THE BENEFIT OF HINDSIGHT. IN ADDITION, HYPOTHETICAL TRADING DOES NOT INVOLVE FINANCIAL RISK, AND NO HYPOTHETICAL TRADING RECORD CAN COMPLETELY ACCOUNT FOR THE IMPACT OF FINANCIAL RISK OF ACTUAL TRADING. FOR EXAMPLE, THE ABILITY TO WITHSTAND LOSSES OR TO ADHERE TO A PARTICULAR TRADING PROGRAM IN SPITE OF TRADING LOSSES ARE MATERIAL POINTS WHICH CAN ALSO ADVERSELY AFFECT ACTUAL TRADING RESULTS. THERE ARE NUMEROUS OTHER FACTORS RELATED TO THE MARKETS IN GENERAL OR TO THE IMPLEMENTATION OF ANY SPECIFIC TRADING PROGRAM WHICH CANNOT BE FULLY ACCOUNTED FOR IN THE PREPARATION OF HYPOTHETICAL PERFORMANCE RESULTS AND ALL WHICH CAN ADVERSELY AFFECT TRADING RESULTS.