Clear terms for a clear journal.
These terms apply to FRA Prop HQ accounts, the Free plan, paid Pro subscriptions.
Who provides the service
FRA Prop HQ is a trading name of Fraheat Ltd, a company registered in Scotland under company number SC812220. Registered office: 31 Swift Brae, Livingston, Scotland, EH54 6GY. Support: support@fraprophq.com.
The service
FRA Prop HQ is a futures trading journal, monitoring, reporting and discipline-coaching platform. It is not a broker, prop firm, execution venue, financial adviser, signal provider, account manager or guarantee of compliance with any prop-firm rule.
Accounts and acceptable use
You must provide accurate account information, protect your login and use the service lawfully. You must not access another person's data, evade product limits, expose credentials, interfere with provider systems, scrape or overload the service, or misrepresent FRA Prop HQ as executing or guaranteeing trades.
Accuracy and trading risk
Imports, balances, drawdown estimates, trade groupings, rule progress, payout eligibility and AI reviews may be delayed, incomplete or wrong. You must verify trading risk, account status and payout rules directly with the relevant provider before acting. You remain responsible for every trade and financial decision.
Read-only provider connections
Direct provider connections, when enabled, are intended to read authorised account and supported trading records. FRA Prop HQ does not request customer order-placement permission, store trading passwords, copy trades or redistribute market data. Provider syncing can remain unavailable until approval and testing are complete.
AI Coach
Coach Review is retrospective analysis based on the records and context supplied to it. It can be incomplete or wrong and is not investment advice, a signal, live risk control or automated execution service.
Paid plans
Entry is $25 per month for up to 3 active accounts, Plus is $35 per month for up to 10 active accounts, and Pro is $50 per month for up to 50 active accounts. The first payment is charged at checkout and the selected plan renews monthly until cancelled. The amount and renewal schedule are shown before Checkout is confirmed.
Cancellation and payments
You can cancel online through Manage billing. Cancellation normally takes effect at the end of the current paid period. Payments are non-refundable once access begins, except where a refund or other remedy is required by applicable law. The separate Cancellation Policy forms part of these terms. Your statutory consumer rights are not affected.
Availability and changes
The service is provided on an as-available basis. We may change, suspend or discontinue a feature for security, legal, provider or operational reasons. Users should retain their own records and exports.
Liability
Nothing in these terms excludes liability that cannot lawfully be excluded. Subject to that, Fraheat Ltd is not responsible for trading losses, failed evaluations, missed payouts, provider outages, indirect losses or decisions made using dashboard or AI output.
Governing law
These terms are governed by Scots law. Consumers retain any mandatory rights available in the country where they live.
Contact
Email support@fraprophq.com for support, cancellation or billing questions.
Futures and forex trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing one's financial security or lifestyle. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results.
HYPOTHETICAL PERFORMANCE RESULTS HAVE MANY INHERENT LIMITATIONS, SOME OF WHICH ARE DESCRIBED BELOW. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFITS OR LOSSES SIMILAR TO THOSE SHOWN; IN FACT, THERE ARE FREQUENTLY SHARP DIFFERENCES BETWEEN HYPOTHETICAL PERFORMANCE RESULTS AND THE ACTUAL RESULTS SUBSEQUENTLY ACHIEVED BY ANY PARTICULAR TRADING PROGRAM. ONE OF THE LIMITATIONS OF HYPOTHETICAL PERFORMANCE RESULTS IS THAT THEY ARE GENERALLY PREPARED WITH THE BENEFIT OF HINDSIGHT. IN ADDITION, HYPOTHETICAL TRADING DOES NOT INVOLVE FINANCIAL RISK, AND NO HYPOTHETICAL TRADING RECORD CAN COMPLETELY ACCOUNT FOR THE IMPACT OF FINANCIAL RISK OF ACTUAL TRADING. FOR EXAMPLE, THE ABILITY TO WITHSTAND LOSSES OR TO ADHERE TO A PARTICULAR TRADING PROGRAM IN SPITE OF TRADING LOSSES ARE MATERIAL POINTS WHICH CAN ALSO ADVERSELY AFFECT ACTUAL TRADING RESULTS. THERE ARE NUMEROUS OTHER FACTORS RELATED TO THE MARKETS IN GENERAL OR TO THE IMPLEMENTATION OF ANY SPECIFIC TRADING PROGRAM WHICH CANNOT BE FULLY ACCOUNTED FOR IN THE PREPARATION OF HYPOTHETICAL PERFORMANCE RESULTS AND ALL WHICH CAN ADVERSELY AFFECT TRADING RESULTS.